Get Me Therapy is a psychological wellness platform that delivers emotional wellness products and Services to individuals and organisations. These include, but are not restricted to, corporate wellness programmes through which employees of organisations avail various products and Services. Get Me Therapy offerings may include/are:
The Services offered by Get Me Therapy are in compliance with our client anonymity and confidentiality policies.
Get Me Therapy reserves the right to add or remove products and Services from its overall offerings without prior notification.
The aforementioned shall hereinafter be referred to as "Services".
Get Me Therapy does not deal with medical or psychological emergencies. We are not designed to offer support in crisis situations - including when an individual is experiencing thoughts of self-harm or suicide, or is showing symptoms of severe clinical disorders such as schizophrenia and other psychotic conditions. In these cases, in-person medical intervention is the most appropriate form of help.
If you feel you are experiencing any of these difficulties, or if you are considering or contemplating suicide or feel that you are a danger to yourself or to others, we would urge you to seek help at the nearest hospital or emergency room where you can connect with a psychiatrist, social worker, counsellor or therapist in person. The same applies in-case of any medical or psychological health emergency. We recommend you to involve a close family member or a friend who can offer support.
By choosing to visit and/or avail any Services and/or product and/or resource from Get Me Therapy, the user confirms that they are above 18 years of age and are not otherwise incompetent to contract under the Indian Contract Act, 1872 and are legally allowed to take decisions of their own. The user also accepts and agrees to our Terms and Conditions (hereafter referred to as "User Agreement") and those additional terms and conditions and policies referenced herein and/or available by hyperlinks.
Please read the User Agreement carefully. The terms in the User Agreement are in effect upon your using or availing Services, resources or any product from the platform. Accessing the Service/platform on any medium, including but not limited to mobile phones, smartphones and tablets, is also subject to the terms of the User Agreement.
We reserve the right to add, modify or remove sections from the User Agreement at any point in time during the course of the agreement with no prior notice. Continuing to use the Get Me Therapy platform, purchase of any Service, resource or product, forms an obligatory legal agreement between the user and Get Me Therapy. Liability to review the User Agreement from time to time lies with the user. Continuation of the use of the platform after revision of the User Agreement will be deemed to be an acceptance of the revised terms.
The general terms and conditions in the User Agreement are applicable to all present and future contracts established between the user and Get Me Therapy.
This User Agreement applies to all users of the platform, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
By availing any of our Services, the user irrevocably accepts all the obligations stipulated in the User Agreement, Terms of Use and Privacy Policy, other policies referenced herein; and agrees to abide by them. The User Agreement supersedes any previous oral or written terms and conditions that may have been communicated to you.
At any point during the term of the User Agreement, the user shall be entitled to terminate the User Agreement provided all outstanding payments are settled, if applicable. Upon termination of the User Agreement, there may still be some information saved on our servers regarding the user. Should the user wish to remove this information, they will have to contact their organisation to request the same of Get Me Therapy, in case they are accessing Get Me Therapy offerings through a third-party or organisation. In case the user has registered on our platform directly, they can write to Get Me Therapy at support@getmetherapy.com. Get Me Therapy will aim to process all such requests within 14 working days, in line with our Privacy Policy and subject to necessary compliance with applicable laws.
Over the course of the term of the User Agreement, Get Me Therapy can choose to terminate the User Agreement without citing a reason. Any payment receivable by Get Me Therapy should be paid by the user in full within 30 days from the termination of the User Agreement. Any payment receivable by the user will be processed by Get Me Therapy as per our Refund Policy.
During the course of the User Agreement, it is expressly stated, understood and agreed by you (user) that you (user) shall abide by the following terms of use.
The contents on the platform are for informational purposes only. Get Me Therapy disclaims all liability to any person for any loss or damage caused by dependence on any part of the platform. Third-party content appearing on the platform is the property of their respective owners and Get Me Therapy does not assert any rights in relation to the same. Such third-party content is used by Get Me Therapy subject to the fair use provisions of Indian copyright law and applicable provisions in other jurisdictions. Get Me Therapy asserts its copyright ownership on the remaining contents of this document. No information, content or material from the platform and/or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without an express written permission from Get Me Therapy.
By submitting any text, links, images, sound recordings, audiovisual material, pictures, graphics, logos, trademarks, or any other material, content, data, or subject matter (collectively, "Content") for inclusion in the platform, user forums, topics, replies, comments, feedback and any other submissions, you represent and warrant to Get Me Therapy that:
By submitting Content to Get Me Therapy, you understand that such Content will be immediately eligible for inclusion on the platform, community forums or the Service, as applicable, and you grant, and represent and warrant that you have the right to grant to Get Me Therapy a royalty-free, fully paid, non-assessable, perpetual, irrevocable, nonexclusive, transferable, worldwide right and license (with the right to sublicense) to use, copy, perform, translate, reproduce, publish, display, and distribute, and to prepare derivative works of or incorporate into other works, such Content (in whole or in part) in connection with the Service.
By using the platform, the user agrees to pay all applicable fees and charges upfront to Get Me Therapy and also authorises us to automatically deduct all applicable charges and fees from the payments made as and when such features are accessed on our platform. Further, the user agrees to be responsible for any telephone charges and/ or internet Service fees that may be incurred in accessing Get Me Therapy Services.
For more information on payment methods, charges and fees, the user shall refer to the Payment section on the platform. Get Me Therapy reserves the right to change any or all parts of Payment policy without notice or liability to the user or any third-party.
All cancellations and refunds will be handled as per the Cancellation & Refund Policy of the Company. Get Me Therapy reserves the right to change any or all parts of the Cancellation & Refund Policy without notice or liability to the user or any third-party.
Usage of our platform or online resources is subject to the Privacy Policy of the Company. Please read the Privacy Policy carefully. Get Me Therapy reserves the right to add, change, or remove sections from the Privacy Policy without notice or liability to any third-party.
Get Me Therapy does not guarantee that you will be accepted as a registered user at Get Me Therapy, or as a client by the Psychological Wellness Professionals on our platform. Get Me Therapy reserves the right to terminate your registration with our platform at any time without citing a reason.
Get Me Therapy is a technology enabler that connects the user and the Psychological Wellness Professional. Further, the professional Service is dependent on the information provided by the user to the Psychological Wellness Professional and Get Me Therapy does not promise any outcomes based on counselling and therapy. Get Me Therapy does not guarantee the availability of the same Psychological Wellness Professional over any period of time. From the moment at which you book your appointment, Get Me Therapy acts solely as an intermediary between you and the Wellness Professional, transmitting the details of your booking to you and to the Wellness Professional.
Counselling will take place at a frequency agreed between you and your Psychological Wellness Professional. We cannot guarantee that sessions will always take place with a particular frequency or on the same day of the week but will make every effort to meet your requirements.
Over the course of your agreement, the Wellness Professional might determine that online counselling Services are not appropriate for some or all of your treatment needs and accordingly may elect to not provide online counselling Services to you. Similarly, the Wellness Professional shall be at the liberty to decide that additional help is needed for the user and shall choose to bring in an additional Wellness Professional.
Get Me Therapy makes all efforts to verify the credentials of every Psychological Wellness Professional registered with it. However, Get Me Therapy is not responsible for any misrepresentation/fraudulent credentials or claims by the Psychological Wellness Professionals. Get Me Therapy provides a profile page to all Psychological Wellness Professionals where information regarding education, training, experience, specialities can be provided to the user. It is the responsibility of the Psychological Wellness Professional to ensure the accuracy and reliability of such information provided.
All Psychological Wellness Professionals have a contractual relationship with Get Me Therapy and are allowed to use our platform and technology to provide Services to you. Get Me Therapy does not assume any responsibility for their actions, advice or any other information provided through our platform or otherwise. Get Me Therapy shall not be held liable for any damage/ loss/ liability caused to the user by a Psychological Wellness Professional, either directly or indirectly. The user is responsible for all their decisions and actions and agrees that they are made independent of any representations by Get Me Therapy or the Psychological Wellness Professionals. Get Me Therapy or the Wellness Professional cannot be held responsible for such decisions and actions or any outcomes as a result.
Get Me Therapy does not endorse or influence control over any particular branch of medicine, theory, opinion, viewpoint or position on any topic. No warranty, guarantee, or conditions of any kind are created or offered on information or advice or suggestion, whether expressed and/ or implied, in oral and/ or written via any communication medium, obtained by you from Get Me Therapy or through any Service and/ or resource and/ or information that Get Me Therapy provides, except for those expressly outlined in this User Agreement.
The Services, including content, on both the Get Me Therapy platform and third-party platforms, are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. We are not responsible if information made available on the Get Me Therapy and third-party platforms is not accurate, complete or current and any reliance on the Services, including content, on the Get Me Therapy and third-party platforms is at your own risk.
This platform may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this platform at any time, but we have no obligation to update any information on our platform. You agree that it is your responsibility to monitor changes to our platform. The content that the user downloads or otherwise obtains through the use of our Services and/ or resources and/ or information is done at their own discretion and risk, and the user is solely responsible for any damage to their computer or other devices for any loss of data or information that may result from the download of such content.
We reserve the right to modify or terminate any portion of the platform or the Services offered by the Company for any reason, without notice and without liability to the user or any third-party.
The Company does not warrant that the functions contained in content, information and materials on the platform and / or Services, including, without limitation any third-party sites or Services linked to the platform and / or Services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the platform or the servers that make such content, information and materials available are free of viruses or other harmful components.
We will endeavour to make sure all information is delivered in an accurate and correct manner. However, any material downloaded or otherwise obtained through the platform and / or Services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
At Get Me Therapy, we believe it is unethical for our counsellors to have dual relationships with current or former clients. During and after our counselling work, you are forbidden to have any individual relationship of any other type with our counsellors; this includes association on social and professional network websites such as Facebook, Linkedin, Twitter etc. This will ensure that our professional relationship remains clear should you ever want to resume counselling or refer others to us.
You hereby indemnify, defend, and hold the Company, the Company's distributors, agents, representatives and other authorised users, and each of the foregoing entities' respective resellers, distributors, Service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, and representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the platform.
You understand and agree that any interactions and associated issues with the Wellness Professional on the platform, is strictly between you and the Wellness Professional. You shall not hold Get Me Therapy and/or the Wellness Professional responsible for any such interactions and associated issues. Get Me Therapy and/or the Wellness Professional is not responsible for any outcome between you and the Wellness Professional you interact with. If you decide to engage with a Wellness Professional to provide Psychological wellness Services to you, you do so at your own discretion and risk. The Services and content, and all materials, information, products and Services included therein, are provided on an "as is" and "as available" basis without warranties of any kind.
Get Me Therapy and its licensors and affiliates expressly disclaim all warranties of any kind, express, implied, or statutory, relating to the Services and content.
In addition, Get Me Therapy and its licensors and affiliates disclaim any warranties regarding security, accuracy, reliability, timeliness and performance of the Services or that the Services will be error-free or that any errors will be corrected. No advice or information provided to you by breakthrough will create any warranty that is not expressly stated in these Terms of Service.
We make no representations concerning, and do not guarantee, the accuracy of the Services, including, but not limited to, any information provided through the Services or their applicability to your individual circumstances.
We may provide you with access to third-party tools which we neither monitor nor have any control or input over. Such tools may be in the form of, but not limited to, personal assessments, polls and their results etc. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the platform is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
Third-party links on this platform may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
Over the course of the period of the User Agreement, we might incorporate products/ Services from third-party providers on our platform. By using such products/ Services, it is understood that the user has read, understood and agreed to the terms and conditions of the corresponding third-party provider. Get Me Therapy shall not be held liable for any risk/ damage/ liability arising from use of such third-party products, Services goods, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send or submit forum topics, replies, comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, on our social media channels, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. Get Me Therapy however guarantees that all communication between the user and Get Me Therapy and / or the counsellor within the ambit of therapy shall be kept confidential, subject to compliance with applicable laws.
You agree to not seek other any other person's contact information through our platform.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website or application. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We may, but have no obligation to,
We have no liability or responsibility to Users of the Platform or any other person or entity for performance or non-performance of the aforementioned activities.
Users must note that Get Me Therapy is an interactive Service and other users are free to post their own comments on various content of the platform. The platform publishes articles provided by various authors as well. The contents/viewpoints expressed in these comments/posts/articles etc. are their authors'. Such content does not indicate official position of Get Me Therapy, in any way, express or implied.
The failure of us to exercise or enforce any right or provision of this User Agreement shall not constitute a waiver of such right or provision.
This User Agreement and any policies or operating rules posted by us on this platform or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
This User Agreement is effective unless and until terminated by either you or us. You may terminate this User Agreement at any time by notifying us - directly, or if you are accessing the platform through a third-party, then through the respective third-party - that you no longer wish to use Get Me Therapy's Services, or when you cease using our platform, subject to settlement of all outstanding payments.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of this User Agreement, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).
Occasionally there may be information on our platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product / Service descriptions, pricing, promotions, offers etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website/mobile application/platform, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in this User Agreement, you are prohibited from using the platform or its content:
We reserve the right to terminate your use of the Service or any related website/mobile application/platform for violating any of the prohibited uses.
You agree to indemnify, defend and hold harmless Get Me Therapy and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, employees and interns, harmless against any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of this User Agreement or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. You agree to indemnify Get Me Therapy for any breach in confidentiality. If you access Get Me Therapy through a third-party platform, you indemnify Get Me Therapy against any data breaches that occur due to any acts of commission or omission from the third-party platform.
In the event that any provision of this User Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
To address the grievances of the users, Get Me Therapy has set up a Grievance Redressal Forum. In case you are dissatisfied with any aspect of our Services, you may contact our Grievance Redressal Officer Mr. Mayank Punia at support@getmetherapy.com. We assure you a time bound solution not exceeding one month from the date of your complaint.
Jurisdictional policies of Get Me Therapy have been drafted in accordance and compliance with Indian laws. Any and all disputes arising between the user and Get Me Therapy with regards to this User Agreement, including the interpretation of the terms of this User Agreement shall be subject to the exclusive jurisdiction of the courts at Delhi, India.
Registered Address: 1-B, Gautam Nagar, New Delhi, 110049
E-mail id: support@getmetherapy.com